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Privacy Policy

Netball World Cup 2019 Privacy Policy


This page provides you with information about how we are handling or intending to handle your personal information when you use our website and sign up for our newsletter.

Introduction to data protection

Regulation (EU) 2016/679 of the European Parliament – the General Data Protection Regulation (‘GDPR’) – obliges us to provide you with information about how and why we use your data. We recognise our obligations and your legal rights set out in the GDPR.

About Us

Netball World Cup 2019 (NWC2019) is committed to protecting and respecting your privacy and complying with the principles of the GDPR. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the GDPR the data controller is Netball World Cup 2019 Ltd of SportPark, 3 Oakwood Drive, Loughborough, LE11 3QF. You may contact us using the details below if you would like any information about our data handling practices.

We aim to process information about you fairly and in a transparent manner and the aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data. If you are unsure how we are handling information about you or you think we could improve our privacy information please let us know.

Information we collect and hold about you, how we use it and the basis for processing

You do not need to give us any information about you to use this website. When you sign up for our newsletter by submitting our Register Your Interest form we ask you for your name, address, telephone number, email address, date of birth and gender (optional). We will store this information in our computer databases and use it: a) to monitor the interest shown in the Netball World Cup 2019; and b) to send you information about the Netball World Cup 2019, England Netball, netball tournaments, how to participate in netball, and information about our sponsors and commercial partners depending on the preferences you express on the data collection form.
We will record details of your visits to our website and the resources that you access through the use of cookies (see our cookie policy for further information). We use this information to analyse the use of our website and to improve it.

We will record Information about each email we send to you and your interaction with it, including the number of times you opened it, whether it was undeliverable, and which sections you clicked on. We use this information to measure the effectiveness of our email campaigns, to plan marketing campaigns and to segment our database.

The legal basis for our using the information that you provide to us is legitimate interests: i.e. the interests we have as organiser of the Netball World Cup 2019 to promote and market the event and develop netball.

You have certain rights set out in the GDPR which are detailed below, including the right to object to any processing of your personal data based on a claim of legitimate interests.

We will not use any of the information that we collect from or about you for any purpose other than those listed in this document or for purposes that are similar. If we would like to use your personal data in any other way we will present you with relevant information at the point where you come across those additional purposes.

Disclosing, sharing and transferring your personal data

We will share information about you with some of our suppliers who process data on our behalf to help us to provide services to you including:

  • Marketing agencies, database hosting companies, data cleansing companies, mailing housing and email broadcasters (UK): to provide marketing services and fulfil our CRM and email programme
  • Database hosting companies (UK): to host our CRM database including data storage

We may also disclose your personal information to third parties from time to time if we are under a duty to comply with any legal obligation; to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Netball World Cup 2019, our customers, or others, including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Other than the circumstances set out above information about you will not be passed to a third party for any other purposes.

Data sharing with England Netball and the International Netball Federation

Netball World Cup 2019 Limited will be dissolved early in 2020 having served its purpose. All of the data collected and created during the Netball World Cup 2019 tournament (‘tournament data’) will be transferred to England Netball. This data transfer will be undertaken on the basis of England Netball’s legitimate interests: to ensure that netball in the United Kingdom has a legacy benefit from hosting a world cup tournament. England Netball is a separate data controller to Netball World Cup 2019 and has a separate privacy policy, which you should read. England Netball will use the tournament data to evaluate the Netball World Cup 2019 and, if you have permitted it, to contact you to with information and promotions about the sport of netball, fixtures and competitions, clubs, and how to participate in the sport.

We will also transfer all of the tournament data to the International Netball Federation (INF) on the basis of their legitimate interest of evaluating the 2019 Netball World Cup and, if you have permitted it, promoting other netball tournaments and competitions.

International Transfer of Personal Data

We do not envisage transferring any information about or relating to you to anyone who is located outside of the European Economic Area and we have a commitment from our business partners and data processors that they too will honour this commitment.

Data retention

We will hold information about you in our data systems only for as long as we need to hold it which is as follows:• Personal contact details – held until you ask us not to hold it any longer;• Email interaction information – held for a period not exceeding 24 months from the campaign start date after which we will anonymise it to enable us to continue to analyse the performance of our campaigns but without being able to attribute any specific information to you;• Cookie data – held in line with our Cookie Policy. If you ask us to erase all of your information from our databases our policy is to retain a record of your erasure request which will contain some basic information about you.

Contacting you via email

We would like to contact you by email from time to time to send you our email newsletter, and marketing and promotional materials about the Netball World Cup 2019, ticket information, fixtures and tournaments, the teams and players, and special offers in regard to products and services and those of our Official Tournament Partners related to the tournament. We may only send information to you in this way with your consent, which we will ask for on our data collection forms.

At the end of the tournament when the Netball World Cup 2019 company is dissolved we will transfer the tournament data to England Netball and the International Netball Federation (INF) along with the email marketing preferences and consents. England Netball and the INF may use this information to contact you by email in the future.

Information Security

We will take all steps reasonably necessary including policies, procedures and security features to ensure that information about you is treated securely and protected from unauthorised and unlawful access and used in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Your rights

The GDPR grants you certain rights (‘information rights’) which we summarise below:

Right of access: You have the right of access to information we hold about or concerning you. If you would like to exercise this right you should contact us using the details below.

Right of rectification or erasue: If you feel that any data that we hold about you is inaccurate you have the right to ask us to correct or rectify it. You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us, or if you withdraw the consent upon which our processing is based, or if you feel that we are unlawfully processing your data. Your right of rectification and erasure extends to anyone we have disclosed your personal information to and we shall take all reasonable steps to inform those with whom we have shared your data about your request for erasure

Right to restriction of processing: You have a right to request that we refrain from processing your data where you contest its accuracy, or the processing is unlawful and you have opposed its erasure, or where we don’t need to hold your data anymore but you need us to in order to establish, exercise or defend any legal claims, or we are in dispute about the legality of our processing your personal data.

Right to portability: You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means called a data portability request.

Right to object: You have a right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.

Right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data where the processing is based on consent.

Right of complaint: You also have a right to lodge a complaint about any aspect of how we are handling your data with the UK’s Information Commissioner’s Office who can be contacted at

If you would like to find out more about your rights please contact us using the following details:

Netball World Cup Limited
SportPark, 3 Oakwood Drive, Loughborough, LE11 3QF


Tournament Starts in

Our Partners

Find out more about our partners that proudly support the Netball World Cup 2019 in Liverpool.